1. Introduction

Welcome to https://www.mahfuzmasum.com/ (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mahfuzmasum.com/ and use our services.

As a life coach, content writer, and English trainer, we understand the importance of confidentiality and data protection. This policy is designed to be transparent and easy to understand, ensuring you are informed about our data practices.

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

2. Information We Collect

We collect personal information in various ways when you use our Website:

• Information You Provide Directly:
  
  
  • Personal Identifiers: This includes information that can identify you, such as your name, email address, phone number, and any other contact details you provide when you:
    • Register an account
    • Subscribe to our newsletter
    • Fill out forms on our Website (e.g., contact forms, coaching questionnaires)
    • Purchase services or products
    • Participate in surveys or promotions
    • Communicate with us through email or other channels
  • Payment Information: When you make purchases, we collect necessary payment information such as credit card details or other financial information. This information is processed through secure, third-party payment processors. We do not directly store your complete payment details on our servers.
  • Content of Communications: Information you share with us in coaching sessions, emails, or other communications, which may include personal insights, goals, and feedback. As a life coach and English trainer, handling this information with utmost confidentiality is a priority for us.
• Information Collected Automatically:
  
  
  • Log Files: Like many websites, we use log files. These files log visitors when they visit websites. The information collected by log files includes:
    • Internet Protocol (IP) addresses  
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    • Browser type
    • Internet Service Provider (ISP)
    • Date and time stamp
    • Referring/exit pages
    • Number of clicks This data is used for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. This information is not linked to personally identifiable information.
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  • Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and JavaScript) to enhance your experience and collect information about your activities on our Website. This may include:
    • Cookies: Small data files stored on your device that help us remember your preferences and settings.
    • Web beacons: Small graphic images, also known as pixel tags, used to collect information about website usage.
    • Usage Data: We collect information about how you use our Website, such as pages visited, time spent on pages, links clicked, and navigation paths.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and Maintain our Website: To operate, maintain, and improve our Website and services.
• Personalize User Experience: To personalize your experience on our Website and tailor content and services to your interests.
• Service Delivery: To provide you with the services you requested, such as life coaching, content writing, or English training. This includes scheduling sessions, delivering content, and providing feedback.
• Communication: To communicate with you, including responding to your inquiries, providing customer support, sending you updates, newsletters, marketing communications, and administrative messages.
• Payment Processing: To process transactions and manage payments for services and products.
• Analytics and Website Improvement: To understand and analyze how you use our Website, monitor website traffic, and improve our Website’s functionality and content.  
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• Marketing and Promotions: To send you promotional materials and marketing communications, where permitted by law, and to manage and measure the effectiveness of our marketing campaigns.  
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• Legal Compliance and Safety: To comply with legal obligations, resolve disputes, prevent fraud, and protect the security and integrity of our Website and business.  
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4. Sharing of Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as:
  • Payment processing
  • Email marketing
  • Website hosting
  • Analytics services
  • Customer support These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).  
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• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of the transaction, in accordance with applicable laws.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure Servers: Storing your information on secure servers.
• Encryption: Using encryption technologies to protect sensitive information during transmission.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Regular Security Assessments: Conducting regular security assessments and updates to our security practices.

While we strive to protect your personal information, please understand that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.  
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• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we delete your personal information under certain circumstances.  
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• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.  
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• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
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• Objection: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact information provided in Section 11. We will respond to your request in accordance with applicable data protection laws.  

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for the following purposes:

• Essential Cookies: These cookies are necessary for the operation of our Website and to provide you with our services. They include cookies that enable you to log into secure areas of our Website.
• Performance and Analytics Cookies: These cookies allow us to analyze website traffic and usage patterns to improve our Website’s performance and design.
• Functionality Cookies: These cookies are used to recognize you when you return to our Website and enable us to personalize our content for you, greet you by name, and remember your preferences.  
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• Targeting and Advertising Cookies: These cookies are used to track your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.  

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may affect the functionality of our Website.  

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our records.  

9. Links to Other Websites

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.  

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Mahfuz Masum

Email: contact@mahfuzmasum.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.  

Legal Considerations and Disclaimer:  

• Jurisdiction: Determine the primary jurisdiction your business operates under and ensure compliance with relevant privacy laws (e.g., GDPR, CCPA, etc.).  
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• Legal Advice: This privacy policy template is for informational purposes only and not legal advice. Consult with a legal professional to tailor this policy to your specific business needs and to ensure compliance with applicable laws.  
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• Updates: Regularly review and update your privacy policy to reflect changes in your business practices or legal requirements.  
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• Accessibility: Make this privacy policy easily accessible on your website, typically in the footer and any relevant collection points of personal information.  

This privacy policy aims to be comprehensive and provide a strong foundation for your website. Remember to adapt it to your specific needs and seek professional legal advice to ensure full compliance and protection.